Refund policy

We want you to feel confident shopping with Avarry. If you’re not completely satisfied with your order, we’re here to help.

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

Items must be unused, unworn, and in original condition

All tags must be attached

Items must be returned in their original packaging

We reserve the right to refuse returns that do not meet these conditions.

For hygiene reasons, the following items cannot be returned:

Underwear and intimate items

Swimwear (if hygiene seal has been removed)

To initiate a return, please contact us at:
support@avarry.co.uk

Please include your order number and reason for return.
We will provide instructions on how to return your item.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked service, as we are not responsible for items lost during return shipping.

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs (if any) are non-refundable.

If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery with clear photos.

We will resolve the issue as quickly as possible.

We do not offer direct exchanges.
If you would like a different item, please return your original order and place a new one.

For any questions, contact us at:
support@avarry.co.uk

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